Support

Return & Exchange

We want you to love your Hlo piece. Eligible ready-to-ship items may be returned or exchanged within the window stated on your order confirmation, provided tags are attached and the item is unworn.

Made-to-measure, altered, or sale items marked as final may not be returnable — check the product page before you buy.

To start a return or exchange, reach out with your order number and photos of the item. Our team will confirm next steps and any applicable restocking or shipping fees.

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