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Terms & Conditions

By placing an order on Hlo, you agree to our terms of sale, the prices shown at checkout, and the product details listed on each item page.

We aim to represent colours, fabrics, and sizing accurately. However, slight variations may occur between screens and finished pieces, and production timelines are estimates that can shift during busy seasons.

Payment is processed using the method you choose at checkout. We may cancel orders if fraud checks fail, if stock is unavailable, or if a listing contains an error. You will be notified and refunded if payment has already been taken.

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